Maryland is a diverse state, with a diverse workforce. At the core of Maryland Center for Hospitality Training’s Diversity, Equity and Inclusion Training is the recognition that a company is stronger when it draws upon the wisdom and experience of all its employees and when it represents the community it serves.

While every employee enters the workplace with their own personal and cultural history, spiritual beliefs, personality, educational and work experiences, biases, and abilities, it’s not always easy to develop a workplace culture that readily embraces the advantages to be gained through those differences. Our DEI training develops a desire to learn from each other and increases creativity, collaboration, and productivity.

Our customized approach to DEI often begins with Culture Audits for those who want a qualitative and quantitative understanding of how their company is currently functioning, and how it is impacting its external and internal stakeholders. This is the best first step. MCHT can identify where improvement is needed, and help develop a strategy to implement it.

When you are ready to begin training, experienced instructors from The Maryland Center for Hospitality will guide your staff in exercises designed to promote awareness and correction of unconscious biases and increased appreciation for cultural differences. Our training focuses on communication skills that empower employees to listen and learn from one another. Our conflict resolution training provides a framework and practice in respectfully managing differences. Our trainers provide the tools you need to become a workplace where every voice is heard.

The Maryland Center for Hospitality Training offers a broad selection of courses to meet the requirements of employers around our state. Contact us to learn how we can design a training program to meet your needs.